Privacy Policy

Last Updated: 13th February, 2025

Introduction

Welcome to CHIT! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By using CHIT, you agree to the collection and use of information in accordance with this policy.

We collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Date of birth
  • Bank Verification Number (BVN) (where required by law)
  • Identification documents (as required for compliance purposes)

Financial Information

  • Linked bank account details
  • Transaction history
  • Income and expense data
  • Savings and loan details

Device and Usage Information

  • IP address
  • Device model and operating system
  • App usage statistics
  • Geolocation data (if permitted by the user)

How We Use Your Information

  • Provide and improve our services
  • Process transactions securely
  • Personalize user experience
  • Conduct identity verification and fraud prevention
  • Ensure compliance with legal and regulatory requirements
  • Send service-related communications and marketing updates (with opt-out options)

How We Share Your Information

We do not sell your personal information. However, we may share your data with:

  • Financial institutions for transaction processing
  • Regulatory authorities for compliance with applicable laws
  • Third-party service providers to enhance our services (e.g., payment processors, credit bureaus)
  • Law enforcement agencies when required by law

Data Security

We implement security measures to protect your information, including encryption, secure servers, and multi-factor authentication. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

User Rights and Choices

You have the right to:

  • Access and update your personal information
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of marketing communications
  • Restrict certain data processing activities

Data Retention

We retain your information for as long as necessary to fulfill legal, regulatory, and operational requirements. Upon request, we will delete or anonymize your data unless required to retain it by law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze usage patterns. You can modify your cookie preferences through your browser settings.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before sharing personal information.

Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." Continued use of our services after changes implies acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, don’t hesitate to get in touch with us at info@chithq.com.